Last updated: January 1, 2026
Welcome to PizzaCraft. By accessing our website and placing orders, you agree to these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website you confirm that you are at least 18 years of age and agree to these Terms. If you do not agree, please discontinue use immediately.
2. Orders and Payment
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Payment must be completed at the time of ordering. Prices are subject to change without notice.
3. Delivery
Delivery times are estimates only and may vary due to demand, weather, or traffic conditions. PizzaCraft is not liable for delays outside our reasonable control. Delivery is available within designated service areas only.
4. Cancellations and Refunds
Orders may be cancelled within 5 minutes of placement. After preparation has begun, cancellations are not guaranteed. Refunds for quality issues must be reported within 24 hours of delivery with supporting photos.
5. Pizza Points Loyalty Programme
Pizza Points have no cash value and may not be transferred or redeemed for cash. PizzaCraft reserves the right to modify or discontinue the programme at any time with reasonable notice.
6. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
7. Intellectual Property
All content on this website — including text, images, logos, and code — is the property of PizzaCraft and protected by applicable copyright laws.
8. Limitation of Liability
PizzaCraft shall not be liable for any indirect, incidental, or consequential damages. Our maximum liability is limited to the value of the order in question.
9. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes constitutes your acceptance of the revised Terms.
10. Contact
Questions? Contact us and we'll be happy to help.