Last updated: January 1, 2026
At PizzaCraft, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
- Account data: name, email, phone number, and password when you register.
- Order data: delivery address, order history, and payment method (processed securely via third-party providers).
- Pizza Points data: transaction history and redemption records.
- Usage data: pages visited, device type, browser, IP address via cookies.
2. How We Use Your Information
- To process and deliver your orders.
- To manage your Pizza Points loyalty balance.
- To send order confirmations and delivery updates.
- To personalise your experience and recommend menu items.
- To send promotional emails (only with your consent; unsubscribe at any time).
3. Cookies
We use essential cookies to operate the website (e.g., shopping cart) and analytics cookies to understand usage patterns. You can control cookies through your browser settings.
4. Data Sharing
We do not sell your personal data. We may share it with:
- Delivery partners to fulfil your orders.
- Payment processors (e.g., Stripe) to handle transactions securely.
- Analytics providers (e.g., Google Analytics) in anonymised form.
5. Data Retention
We retain your account data for as long as your account is active. Order history is kept for 5 years for legal and accounting purposes. You may request deletion at any time.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise your rights, please contact us.
7. Security
We use industry-standard encryption (HTTPS/TLS) to protect your data in transit. Passwords are stored using one-way hashing. Please use a strong, unique password for your account.
8. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or a notice on the website.
9. Contact
Privacy questions? Email us at privacy@pizzacraft.com or use our contact form.